Privacy Policy
Last updated: December 2025
Privacy at a Glance
Your privacy is important to us. This policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
We collect information you provide directly to us when you: • Create an account (name, email, phone number) • Create or accept loan requests • Set notification preferences • Contact us for support We also automatically collect: • Device information (type, operating system) • App usage data (features used, interactions) • Log data (access times, errors)
How We Use Your Information
We use the information we collect to: • Provide and maintain the CombCrew service • Send loan-related notifications and reminders • Authenticate your identity • Connect you with other users for loans • Improve and optimize the App • Respond to your requests and support needs • Comply with legal obligations We do not use your information for advertising purposes.
Information Sharing
We share your information only in these circumstances: With Other Users: • Your name is visible to your loan contacts • Email/phone may be shared for loan invitations (with your consent) With Service Providers: • Email delivery (for notifications) • SMS delivery (for reminders) • Cloud hosting (for data storage) For Legal Reasons: • To comply with legal requirements • To protect our rights and safety • To prevent fraud or illegal activity We never sell your personal information to third parties.
Data Security
We take the security of your data seriously and implement industry-standard measures: • Encrypted data transmission (HTTPS/TLS) • Secure password storage (hashing) • Regular security audits • Access controls for our team • Secure cloud infrastructure While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights & Choices
You have the following rights regarding your data: Access & Export: • View all your account information • Request a copy of your data Correction: • Update your profile information anytime • Correct any inaccurate data Deletion: • Delete your account at any time • Request removal of your personal data Notifications: • Enable/disable push notifications • Enable/disable email notifications • Enable/disable SMS notifications To exercise these rights, use the settings in the App or contact our support team.
Data Retention
We retain your personal information for as long as: • Your account remains active • Needed to provide our services • Required by law After account deletion: • Profile data is removed immediately • Loan records may be retained briefly for other parties • Some data may be kept for legal compliance • Anonymized data may be retained for analytics We aim to delete most data within 30 days of account closure.
Children's Privacy
CombCrew is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we may have information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using CombCrew, you consent to the transfer of your information to the United States and other countries where we operate. We take steps to ensure your data receives an adequate level of protection regardless of where it is processed.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes: • We will update the "Last updated" date • For significant changes, we will notify you via email or in-app notification • Continued use of the App after changes indicates acceptance We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: Email: notifications@combcrew.com We aim to respond to all privacy-related inquiries within 48 hours and will work to address your concerns promptly.
CombCrew - Your privacy, our priority